Terms of service

Effective Date: [Insert Effective Date]

1. Acceptance of Terms

By accessing or using the Coolbottle website, browsing our products, placing an order, or using our services, you agree to these Terms & Conditions and our related policies, including our Privacy Policy, Shipping Policy, Return & Refund Policy, Cancellation Policy, and Payment Policy.

If you do not agree with these Terms & Conditions, please do not use our website or place an order.

Website: https://coolbottle.shop/

2. Business Information

Business Name: Coolbottle
Business Days: Monday to Friday, 8:00 AM–5:00 PM
Customer Support: 24/7 Hours
Business Phone: +1 386 451 5257
Email: support@coolbottle.shop
Business Address: 604 Aldenham Lane, Ormond Beach, FL 32174
Website: https://coolbottle.shop/
Response Time: We are committed to responding to all inquiries within 24 hours.

3. Use of the Website

By using our website, you agree not to:

Use the website for any unlawful or fraudulent purpose
Submit false, inaccurate, misleading, or fraudulent information
Interfere with the operation, functionality, or security of our website
Attempt to gain unauthorized access to our systems or services
Abuse returns, refunds, cancellations, promotions, discounts, or Cash on Delivery services
Place fake or intentionally undeliverable orders
Copy, reproduce, scrape, distribute, or misuse website content without authorization
Use our products, services, branding, or website content in a way that violates applicable laws

Coolbottle reserves the right to refuse service, restrict website access, reject an order, or cancel an order where fraud, misuse, abuse, suspicious activity, or violation of these Terms is reasonably suspected.

4. Product Information and Availability

We make reasonable efforts to ensure that product descriptions, photographs, specifications, colors, pricing, and availability displayed on our website are accurate.

However, occasional errors or differences may occur.

Coolbottle reserves the right to:

Correct product information or pricing errors
Update product descriptions or specifications
Modify or discontinue products
Limit available quantities
Cancel affected orders where necessary

Product colors and appearance may vary slightly depending on your screen settings, lighting, product updates, manufacturing differences, or packaging changes.

5. Pricing

All product prices are displayed in the currency shown on https://coolbottle.shop/ or during checkout.

Any applicable shipping charges, taxes, fees, or other charges will be displayed or communicated before your order is finalized where applicable.

We reserve the right to update product prices at any time. Any price change will not normally affect an order that has already been confirmed, except where an obvious pricing or technical error has occurred.

6. Orders and Cash on Delivery

Coolbottle currently offers Cash on Delivery (COD) for eligible orders.

When placing a COD order, you agree to provide accurate and complete information, including:

Your full name
Valid phone number
Complete delivery address
Any additional delivery information required to complete your order

All orders are subject to availability and acceptance by Coolbottle.

We may verify an order before dispatch through phone, email, or other available communication methods.

We reserve the right to hold, reject, or cancel an order for reasons including:

Suspected fraudulent or fake orders
Incorrect or incomplete customer information
Invalid or unreachable phone number
Product unavailability
Pricing or technical errors
Delivery restrictions
Incomplete or incorrect delivery address
Repeated refusal of Cash on Delivery orders
Other circumstances that reasonably prevent successful fulfillment

For Cash on Delivery orders, payment is generally collected by the delivery provider when the order is delivered.

Customers should ensure that the required payment amount is available at the time of delivery.

Please review our Payment Policy for complete payment terms.

7. Order Confirmation

Placing an order through our website does not necessarily mean that the order has been accepted.

An order may be considered confirmed after it has been successfully reviewed, verified where necessary, and accepted for processing by Coolbottle.

We may contact you if additional information or verification is required before dispatch.

8. Shipping and Delivery

Shipping options, applicable charges, and estimated delivery information will be displayed during checkout or otherwise communicated before or after order confirmation as appropriate.

Delivery dates and times are estimates and are not guaranteed unless expressly stated.

Shipping or delivery delays may occur due to circumstances outside our reasonable control, including:

Courier or carrier delays
Severe weather
Public holidays
High order volumes
Incorrect delivery information
Remote delivery locations
Transportation disruptions
Other unforeseen circumstances

Customers are responsible for providing an accurate and complete shipping address.

Please review our Shipping Policy for complete delivery terms and conditions.

9. Returns and Refunds

Returns, replacements, and refunds are governed by the Coolbottle Return & Refund Policy.

Customers should review the applicable return eligibility requirements, time limits, product condition requirements, and instructions before submitting a return request.

Nothing in these Terms is intended to limit consumer rights that cannot legally be excluded under applicable law.

10. Order Cancellations

Order cancellation requests are governed by our Cancellation Policy.

Because orders may be prepared and dispatched shortly after confirmation, customers should contact us as soon as possible if they need to request a cancellation.

Once an order has already been dispatched, cancellation may no longer be possible and the applicable return or delivery terms may apply instead.

11. Cash on Delivery Refusal

Customers are expected to accept confirmed Cash on Delivery orders unless the order has been properly cancelled in accordance with our Cancellation Policy.

Repeated refusal of confirmed COD orders, intentionally incorrect delivery information, or suspected fraudulent ordering activity may result in future orders being restricted or declined.

12. Intellectual Property

Unless otherwise stated, all content available on https://coolbottle.shop/, including:

Coolbottle branding
Logos
Product photographs
Graphics
Written content
Product listings
Icons
Website layouts
Designs
Promotional materials

is owned by, licensed to, or authorized for use by Coolbottle.

Such content may not be copied, reproduced, modified, republished, distributed, commercially exploited, or otherwise used without prior written permission where such permission is required.

13. Third-Party Services and Links

Our website may use or contain links to third-party services, including:

Shipping and courier services
Ecommerce technology providers
Analytics providers
Communication platforms
Other external websites or services

Coolbottle does not control independent third-party websites and is not responsible for their content, privacy practices, terms, security, or availability.

You should review the applicable policies of third-party services before using them.

14. Website Availability

We aim to keep our website available and functioning properly.

However, we cannot guarantee that https://coolbottle.shop/ will always be available, uninterrupted, completely error-free, or free from technical issues.

We may temporarily suspend access for maintenance, updates, security improvements, or circumstances beyond our reasonable control.

15. Disclaimer

To the extent permitted by applicable law, our website and its content are provided on an “as is” and “as available” basis.

We make reasonable efforts to maintain accurate website information but do not guarantee that all content will always be complete, current, or error-free.

Nothing in this section excludes warranties or consumer protections that cannot legally be excluded.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Coolbottle will not be responsible for indirect, incidental, special, consequential, or punitive damages resulting from the use of our website, products, delivery providers, or third-party services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

17. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

For privacy-related inquiries, you can contact us at:

Email: support@coolbottle.shop

18. Governing Law

These Terms & Conditions are governed by applicable laws of the United States and, where applicable, the laws relevant to our business operations in Florida, while preserving any mandatory consumer protection rights available to customers under applicable law.

19. Changes to These Terms

Coolbottle may update these Terms & Conditions from time to time to reflect changes in:

Our services
Business practices
Website functionality
Applicable laws
Operational requirements

Any updated Terms will be published on https://coolbottle.shop/ with a revised effective date.

Your continued use of our website after updated Terms are published constitutes acceptance of the revised Terms to the extent permitted by applicable law.

20. Contact & Business Information

If you have questions regarding these Terms & Conditions, an order, or any Coolbottle service, please contact us: